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Knowledge base
Xiggit App
General
2
What is Xiggit?
Who do I contact if I have questions or need help or have an issue related to the program?
Eligibility
10
Who is eligible to participate in Xiggit?
As an employee, when am I eligible?
If I do not have earned income, am I eligible to join Xiggit?
Do I need to have a Social Security Number to participate?
If I am actively participating in an employer-sponsored retirement plan, can I participate in Xiggit as well?
View all 10
Account Information
8
How do I make changes to my Xiggit account?
Do I have to pay any fees for my account?
Do you need my signature?
Are there legal protections from creditors for account funds?
What happens to my Xiggit account if I die?
View all 8
Enrollment & Opt Out Processes
8
I was auto-enrolled, do I have to participate?
I was auto-enrolled by my employer, what if I do nothing?
How do I setup my Xiggit account after I have been enrolled in Xiggit?
How do I opt out?
Can I opt out at any time?
View all 8
Contributions
9
Is the contribution rate based on gross or net income?
Can I contribute a set dollar amount instead of a percentage of pay?
Can I have my contribution automatically increase each year?
If I have automatic increases, when does the savings rate increase?
Can I make pre-tax contributions?
View all 9
Savers Credit
1
Will participants be eligible for the Saver's Credit from the IRS?
Distributions & Withdrawals
0
Employment Related
0
Security
0
Xiggit Employers
General
5
Does the Xiggit protect the security of employee's payroll deductions?
How do Xiggit deductions affect my payroll?
How does Xiggit work with wage garnishment?
How do I know if deductions have been processed?
What happens if my company stops using Xiggit?
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