Community Support

General 2

• What is Xiggit?
• Who do I contact if I have questions or need help or have an issue related to the program?

Eligibility 10

• Who is eligible to participate in Xiggit?
• As an employee, when am I eligible?
• If I do not have earned income, am I eligible to join Xiggit?
• Do I need to have a Social Security Number to participate?
• If I am actively participating in an employer-sponsored retirement plan, can I participate in Xiggit as well?

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Account Information 8

• How do I make changes to my Xiggit account?
• Do I have to pay any fees for my account?
• Do you need my signature?
• Are there legal protections from creditors for account funds?
• What happens to my Xiggit account if I die?

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Enrollment & Opt Out Processes 8

• I was auto-enrolled, do I have to participate?
• I was auto-enrolled by my employer, what if I do nothing?
• How do I setup my Xiggit account after I have been enrolled in Xiggit?
• How do I opt out?
• Can I opt out at any time?

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Contributions 9

• Is the contribution rate based on gross or net income?
• Can I contribute a set dollar amount instead of a percentage of pay?
• Can I have my contribution automatically increase each year?
• If I have automatic increases, when does the savings rate increase?
• Can I make pre-tax contributions?

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Savers Credit 1

• Will participants be eligible for the Saver's Credit from the IRS?

Distributions & Withdrawals 0

Employment Related 0

Security 0

General 5

• Does the Xiggit protect the security of employee's payroll deductions?
• How do Xiggit deductions affect my payroll?
• How does Xiggit work with wage garnishment?
• How do I know if deductions have been processed?
• What happens if my company stops using Xiggit?